Apple is investigating multiple reports from iPhone owners of AirPods randomly disconnecting and reconnecting during calls, MacRumors has learned.
A long thread on Apple’s Support Communities website has been generated by AirPods users who are regularly experiencing Bluetooth connection dropouts during phone calls, despite the fact that the wireless earphones almost never lose their connection when used to listen to music or anything else.
I’ve not seen this with my iPhone SE, but I have had a large number of calls simply drop when I’m using the AirPods. I can’t be sure it has anything to do with them, but before I had the AirPods, when using a wired headset, I rarely had calls drop.
Source: Apple Investigating Issue With AirPods Randomly Disconnecting During Calls – Mac Rumors