Apple Releases iTunes 12.2.1, Does not Fix iTunes Match DRM Issue

Apple has released iTunes 12.2.1, which claims to fix the problems with iTunes Match tracks being DRMed.

– Fixes an issue for iTunes Match where iTunes incorrectly changed some songs from Matched to Apple Music.
– Provides a way to correct a library problem affecting former iTunes Match subscribers.
– Includes minor bug fixes and improvements for Beats 1.

I installed the update, and it hasn’t fixed anything for me. Here’s an example of some albums that still show as Apple Music, and still have the incorrect artwork:

Apple music not fixed

Apple says, in a support document, that you may have to remove and re-download songs to get them to display correctly. This is wrong. I’m looking at my music on a Mac with no songs downloaded; all I see is my library in the cloud. And some 2,000 of 9,000 tracks show as Apple Music. (There are about 4,500 purchased tracks in my library.)

30 thoughts on “Apple Releases iTunes 12.2.1, Does not Fix iTunes Match DRM Issue

  1. This is good to see – especially if Apple is admitting that they blew it in the first place. I’m still trying to figure out how a company with so much revenue can put out products with, what seems like, so little vetting. Unfortunately, this is not the first time this sort of thing has happened …

  2. This is good to see – especially if Apple is admitting that they blew it in the first place. I’m still trying to figure out how a company with so much revenue can put out products with, what seems like, so little vetting. Unfortunately, this is not the first time this sort of thing has happened …

  3. Since I’ve not used Apple Music (and surely well never do so as long as these issues persist) I’ve not had any issues relating to it, but I have had other problems. I can no longer use “select all” in album view. Clicking a single track and hitting command-I either gets me a “THUNK!” from the computer as it tells me I can’t do what I want or the info for the entire album.

    It seems like I’ve been encountering more and more issues with Album View with each new update. If not for the fact that my library is in the 60,000 track range I might be tempted to start over with a fresh library and see if that fixed things. I’m hopeful this update will improve the situation, but not very.

  4. Since I’ve not used Apple Music (and surely well never do so as long as these issues persist) I’ve not had any issues relating to it, but I have had other problems. I can no longer use “select all” in album view. Clicking a single track and hitting command-I either gets me a “THUNK!” from the computer as it tells me I can’t do what I want or the info for the entire album.

    It seems like I’ve been encountering more and more issues with Album View with each new update. If not for the fact that my library is in the 60,000 track range I might be tempted to start over with a fresh library and see if that fixed things. I’m hopeful this update will improve the situation, but not very.

  5. I figured out that some tracks are hidden. Trying to unhide them is possible with some tracks but not with all. Can’t even remember that I’ve chosen to hide them in the first place.

    Also having problem “Accessing your iCloud Music Library” for several hours. Says connection timed out. Very strange. Checked Apples server status page. Everything is up and running.

  6. I figured out that some tracks are hidden. Trying to unhide them is possible with some tracks but not with all. Can’t even remember that I’ve chosen to hide them in the first place.

    Also having problem “Accessing your iCloud Music Library” for several hours. Says connection timed out. Very strange. Checked Apples server status page. Everything is up and running.

  7. I think I’ll wait for the fix to the fix. I’ll never update again until I am confident that it won’t introduce problems. And I will never use Match, Apple Music, or the Cloud. I only use iTunes to manage music I purchase.

  8. I think I’ll wait for the fix to the fix. I’ll never update again until I am confident that it won’t introduce problems. And I will never use Match, Apple Music, or the Cloud. I only use iTunes to manage music I purchase.

    • It didn’t fix my problems. It says:

      If your music library shows incorrect details with iTunes Match or Apple Music, and you previously cancelled an iTunes Match subscription

      Note the “previously cancelled;” that’s not the problem that most people are having.

    • It didn’t fix my problems. It says:

      If your music library shows incorrect details with iTunes Match or Apple Music, and you previously cancelled an iTunes Match subscription

      Note the “previously cancelled;” that’s not the problem that most people are having.

  9. I am a former iTunes match user so I’m going through the process right now. I restored my library from a backup prior to doing this. I’m in upload mode right now.

    So far, everything looks ok. We’ll see if it starts switching things around once it’s done.

  10. I am a former iTunes match user so I’m going through the process right now. I restored my library from a backup prior to doing this. I’m in upload mode right now.

    So far, everything looks ok. We’ll see if it starts switching things around once it’s done.

  11. OT, Kirk, did you notice iTunes on OSX is caching recently played songs in the users hidden ~/library sub folders?

    m4p files format for non owned songs.

    Interesting…

  12. OT, Kirk, did you notice iTunes on OSX is caching recently played songs in the users hidden ~/library sub folders?

    m4p files format for non owned songs.

    Interesting…

  13. I have a windows 7 64 bit running ITunes 12.2.1 as of yesterday; plugged in my iphone 6 to transfer an album to it; it started deleting music and never was I able to re transfer anything back to it. I (and many others here) had an issue with syncing a few months back and one solution worked for which was post on the @why Itunes 12 won<t sync@ topic here and it seemed to have worked. I was able to plug in my phone and manually do things which is what I prefer, however with the new update….here we go again. Does anyone have another great workaround for this? I don't believe that a complete restore will fix this; I've read that people have restored and synched, but after plugging back in, the same thing happens. Thanks for your time.

    • just wanted to add that I never was an Itunesmatch user (never enabled it) and did not sign on to the AppleMusic trial service either. The only cloud music I have is the Itunes store purchases, but they seem unaffected by this problem for some reason.

  14. I have a windows 7 64 bit running ITunes 12.2.1 as of yesterday; plugged in my iphone 6 to transfer an album to it; it started deleting music and never was I able to re transfer anything back to it. I (and many others here) had an issue with syncing a few months back and one solution worked for which was post on the @why Itunes 12 won<t sync@ topic here and it seemed to have worked. I was able to plug in my phone and manually do things which is what I prefer, however with the new update….here we go again. Does anyone have another great workaround for this? I don't believe that a complete restore will fix this; I've read that people have restored and synched, but after plugging back in, the same thing happens. Thanks for your time.

    • just wanted to add that I never was an Itunesmatch user (never enabled it) and did not sign on to the AppleMusic trial service either. The only cloud music I have is the Itunes store purchases, but they seem unaffected by this problem for some reason.

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