I’ve never flown a commercial airliner, not even in a flight simulator, but I imagine it’s pretty similar to operating the latest version of iTunes. There are so many buttons, so many menus and menu items, that understanding what iTunes does has become extremely difficult.
I understand that you can do a lot with iTunes (yeah, I know, you may say it’s “bloated;” I disagree), but it’s so far beyond “intuitive,” that average users hunt and peck to try and get things to work, and many just give up. Even I, who write Macworld’s Ask the iTunes Guy column, have gotten confused by many of the changes in the latest version of iTunes.
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