Latest iTunes Update Displays Purchased Content in the Cloud by Default

Apple released iTunes 12.2.2 today, with a number of fixes to Apple Music. Unfortunately, it looks as though there’s a bug. (Note that I found the solution to this problem; skip to the end of the post if you only want to see that, or read this article to understand how this admittedly confusing feature works.)

Before the release of iTunes 12, there was a setting, in the General preferences, which said Show iTunes in the Cloud Purchases. This allowed you to show, in your library, both local and cloud content. You could download any of your purchases on demand, and even play them, if your internet connection was fast enough.

When iTunes 12 was released, Apple assimilated this into iCloud Music Library; as such, there is now an iCloud Music Library setting in the location of the previous Show iTunes in the Cloud Purchases option. As you can see below, I have that setting turned off, and the preference pane tells me that changes to this library will not appear on other devices.

General prefs

Note the change in language from before the update; it seems that Apple has tried to make what iCloud Music Library does a bit clearer. Here’s what they said with iTunes 12.0:

Itunes 12 gen prefs

And here’s what it says now, when iCloud Music Library is on:

Icloud music library on

In any case, when I updated to iTunes 12.2.2, I quickly noticed that there were cloud icons in my library. I’ve confirmed this with my friend Doug Adams, purveyor of Doug’s AppleScripts for iTunes. He’s seeing the same thing is me, both in the preferences, and in his iTunes library. I have heard from a number of other people who were seeing the same thing too.

Icloud bug

These are all purchased items: music, movies, TV shows, etc. It looks as though every purchased item that is not on my Mac now displays with a cloud icon.

This is a very serious problem. I do not want these items in my library, and I expect them to not display. In some cases, they show up as duplicates; I have some albums where I see two copies of each track, one in my library, and another in the cloud.

Duplicates

I’m not sure why there are duplicates in the above example; it may be because I removed the Album Artist tag from the purchased tracks.

Other duplicates are, for example, the U2 digital box set, which I bought a long time ago. I renamed each album with its name, rather than the global title The Complete U2.

I note that I cannot display the iCloud Status column in list views, which would show the locations of items.

Note: I found this track from an interesting album called Orphaned Songs in Database:

Orphaned songs

Now I know this is a U2 song, and anything is possible, but that’s just wrong…

Update: After signing out of my iTunes Store account and signing in again, several times, I was able to see an option in the View menu which wasn’t visible before:

View menu

Note the menu items All Music and Only Music Available Offline. Choosing the latter made everything in the cloud disappear. (You see a similar setting in your Movies and TV Shows library.) It seems that this setting now reproduces the previous iTunes in the Cloud setting. But after updating to today’s version of iTunes, those menu items were not visible to me. So, sign out of the iTunes Store and sign in again; you may have to do it several times. You can then hide your purchases. Note that they will still be in your library, just hidden.

46 thoughts on “Latest iTunes Update Displays Purchased Content in the Cloud by Default

  1. Kirk you are a legend.

    Since Apple music tornado in July, I now know about you, listen to your Comitted podcast and rely on you. I was so wary of the updates announced on Macworld etc, I’m doing nothing until you digest, explain and validate this release. iTunes brought me into the apple world and its the glue, the secret sauce that makes the uberbucks on iPhones x2, iPads x2, iMac and MacBook Air worth paying the premium for.

    Keep doing it man

    Andrew

  2. Kirk you are a legend.

    Since Apple music tornado in July, I now know about you, listen to your Comitted podcast and rely on you. I was so wary of the updates announced on Macworld etc, I’m doing nothing until you digest, explain and validate this release. iTunes brought me into the apple world and its the glue, the secret sauce that makes the uberbucks on iPhones x2, iPads x2, iMac and MacBook Air worth paying the premium for.

    Keep doing it man

    Andrew

  3. Isn’t this setting in the View menu? You can choose either “All Music” or “Music Available Offline”

    You can change this setting individually for Music, Movie, TV Shows, etc…

    • I don’t have that option on this Mac; I see it on my other Mac which has Apple Music and iCloud Music Library turned on, and it’s a feature of iCloud Music Library. That could be the bug, actually. Since I’m signed into the iTunes Store, that option is being activated without my being able to change it.

  4. Isn’t this setting in the View menu? You can choose either “All Music” or “Music Available Offline”

    You can change this setting individually for Music, Movie, TV Shows, etc…

    • I don’t have that option on this Mac; I see it on my other Mac which has Apple Music and iCloud Music Library turned on, and it’s a feature of iCloud Music Library. That could be the bug, actually. Since I’m signed into the iTunes Store, that option is being activated without my being able to change it.

  5. I’ve used and stuck by iTunes since the beginning.
    At its core, it’s still one of if not the best music indexer.
    But over the last 3 years we’ve seen changes that seriously mess up the average users collections.
    So, isn’t it time, Kirk, you reiterated that updating is FOLLY, until you’ve updated and ok’d it?

  6. I’ve used and stuck by iTunes since the beginning.
    At its core, it’s still one of if not the best music indexer.
    But over the last 3 years we’ve seen changes that seriously mess up the average users collections.
    So, isn’t it time, Kirk, you reiterated that updating is FOLLY, until you’ve updated and ok’d it?

  7. Interestingly, even with All Music checked, I am not getting those items in the cloud showing up as dupes. Not even seeing items in the cloud for music. I did get that for Movies and TV Shows, but unchecking it took care of it. Also interestingly, I did not have to sign out and sign in to get that option.

  8. Interestingly, even with All Music checked, I am not getting those items in the cloud showing up as dupes. Not even seeing items in the cloud for music. I did get that for Movies and TV Shows, but unchecking it took care of it. Also interestingly, I did not have to sign out and sign in to get that option.

  9. I noticed that even though I have Apple Music off and do not use Music in the Cloud, there is a little cloud in the upper right hand corner of iTunes. If you hover over it, it says “Accessing your iTunes purchases.” I haven’t seen this before. Does anyone know what it’s really doing?

  10. I noticed that even though I have Apple Music off and do not use Music in the Cloud, there is a little cloud in the upper right hand corner of iTunes. If you hover over it, it says “Accessing your iTunes purchases.” I haven’t seen this before. Does anyone know what it’s really doing?

  11. A related problem: the “iCloud Download” column now appears, uselessly, in every playlist. Hide it and it just reappears on the next launch. Anyone else see this problem?

    • Yes, I have that problem as well. I would like an option to have that column permanently disabled.

  12. A related problem: the “iCloud Download” column now appears, uselessly, in every playlist. Hide it and it just reappears on the next launch. Anyone else see this problem?

    • Yes, I have that problem as well. I would like an option to have that column permanently disabled.

  13. Since I checked the “Only Music Available Offline” in the View Menu, all those little Cloud icons have disappeared. And haven’t returned at all.

  14. Since I checked the “Only Music Available Offline” in the View Menu, all those little Cloud icons have disappeared. And haven’t returned at all.

  15. A second comment. I had found the “View Music Only Available Offline” command. However, this does not help for existing Playlists, which show all available downloads as a duplicate entry. The only way I can eliminate these is to Edit Smart Playlist and check the box “Match only checked items.”, and then uncheck each duplicate. This will become very tiresome, as I estimate there are well over a thousand boxes that need to be unchecked. I am very disappointed with this development, and hope there is an easier way before undertaking this lengthy task.

  16. A second comment. I had found the “View Music Only Available Offline” command. However, this does not help for existing Playlists, which show all available downloads as a duplicate entry. The only way I can eliminate these is to Edit Smart Playlist and check the box “Match only checked items.”, and then uncheck each duplicate. This will become very tiresome, as I estimate there are well over a thousand boxes that need to be unchecked. I am very disappointed with this development, and hope there is an easier way before undertaking this lengthy task.

  17. Now it is a little more clear. Not sure when this changed but my iTunes version is 12.3.1.23.

    Under the View menu, it either says “Show iCloud Music Purchases” or “Hide iCloud Music Purchases”. I had lots of duplicates (i.e. one song with the cloud icon, one without). Choosing Hide did the trick for me and it appears all of my iTunes purchased music remain available in my library.

  18. Now it is a little more clear. Not sure when this changed but my iTunes version is 12.3.1.23.

    Under the View menu, it either says “Show iCloud Music Purchases” or “Hide iCloud Music Purchases”. I had lots of duplicates (i.e. one song with the cloud icon, one without). Choosing Hide did the trick for me and it appears all of my iTunes purchased music remain available in my library.

  19. Thanks man! This really helped. It was driving me crazy. Now I need to find and equivalent for my iPhone..

  20. Thanks man! This really helped. It was driving me crazy. Now I need to find and equivalent for my iPhone..

  21. I have 800 plus duplicates in the view duplicates same folder screen.
    There are two listings for each song. If I show iCloud purchases there appears a third with a cloud symbols pointing down. When I select more info for the first two, one is MPEG located in my harddrive the other is located in iCloud but iCloud status is ineligible. Any suggestions? I worry about deleting as some are in playlist.

  22. I have 800 plus duplicates in the view duplicates same folder screen.
    There are two listings for each song. If I show iCloud purchases there appears a third with a cloud symbols pointing down. When I select more info for the first two, one is MPEG located in my harddrive the other is located in iCloud but iCloud status is ineligible. Any suggestions? I worry about deleting as some are in playlist.

  23. This has also messed up Smart Playlists. The fix seems to be to add the criterion: “iCloud Status is not purchased.” Sort of a pain to change each playlist individually, though.

  24. This has also messed up Smart Playlists. The fix seems to be to add the criterion: “iCloud Status is not purchased.” Sort of a pain to change each playlist individually, though.

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