Possible Solution for Problems Syncing iOS Devices with iTunes

As I’ve reported here, lots of people have problems syncing iOS devices with iTunes. I’ve researched this issue, talking with many people, and finding a solution is difficult. Nevertheless, I have a theory, and I need a few people to test it. I can’t test it, because all of my devices are syncing correctly.

Testing this will involve a fair amount of time to restore a device, and sync several times. So, rather than post my theory here, I’m making a call for a few beta testers. If you have sync problems with an iOS device running iOS 8, and are using iTunes 12, get in touch with me via my contact form. I’ll write back explaining what you’ll need to do.

I may be totally wrong, but the only way to find out is to have several people test my theory. When I’ve gotten enough testers, I’ll change this post to say so. Thanks in advance.

UPDATE: I’ve published my procedure here.

12 thoughts on “Possible Solution for Problems Syncing iOS Devices with iTunes

  1. The iTunes sync procedure you suggested to sync iTunes appears to be for iPhone which I do not use. We had problems for a couple weeks with iCloud and they finally fixed that, but I have not downloaded any music, movies, tv shows or anything from ITunes store. All my library’s are squeeky clean. Still get waiting for changes to be applied when connecting to desktop pic via iPad usb cable. I have a lot of diagnostic & usage data on my iPad’s I would like to off load to iTunes. I don’t understand with the auto send turned on as well for app developers why if data is automatically sent why it isn’t deleted from iPad at the time it’s sent.

  2. The iTunes sync procedure you suggested to sync iTunes appears to be for iPhone which I do not use. We had problems for a couple weeks with iCloud and they finally fixed that, but I have not downloaded any music, movies, tv shows or anything from ITunes store. All my library’s are squeeky clean. Still get waiting for changes to be applied when connecting to desktop pic via iPad usb cable. I have a lot of diagnostic & usage data on my iPad’s I would like to off load to iTunes. I don’t understand with the auto send turned on as well for app developers why if data is automatically sent why it isn’t deleted from iPad at the time it’s sent.

  3. Hi all, i have had the same issue for a few months and massively annoying beyond belief. i like most others had tried all fixes i could find online – but tonight i deleted iTunes on my Macbook pro running 10.6.8 and reinstalled an older version of iTunes from Apple’s site – and bingo! full syncing with music and my apps! then turned off the auto update (i did try to run new version of iTunes available but it will not run on my now old machine) I am surprised i did not see this solution any where.. hope it is helpful for people struggling out there – why the hell have apple not solved this issue is unbelievable TBH.

  4. Hi all, i have had the same issue for a few months and massively annoying beyond belief. i like most others had tried all fixes i could find online – but tonight i deleted iTunes on my Macbook pro running 10.6.8 and reinstalled an older version of iTunes from Apple’s site – and bingo! full syncing with music and my apps! then turned off the auto update (i did try to run new version of iTunes available but it will not run on my now old machine) I am surprised i did not see this solution any where.. hope it is helpful for people struggling out there – why the hell have apple not solved this issue is unbelievable TBH.

  5. Here we go again! I just finished digging through the crates, Now ready to take a drive and listen to the new tunes I added to my Ipod g5 64gb, but guess what? My songs are not syncing.. C’MON MAN!

  6. Here we go again! I just finished digging through the crates, Now ready to take a drive and listen to the new tunes I added to my Ipod g5 64gb, but guess what? My songs are not syncing.. C’MON MAN!

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