It’s fair to say that this year’s release of Apple’s operating systems has been a lot less comfortable than in the past. There are always bugs in operating systems, but there have been a number of serious bugs both on macOS and iOS that have led many seasoned Apple users to be very critical of these releases. Developer Marco Arment has notably been quite vocal about these issues:
One such issue that has arisen since the release of iOS 13.2 is a situation where it is impossible to open files from iCloud. Here are three users discussing this on Twitter:
iCloud is completely broken across iOS and iPadOS in 13.2 beta. PLEASE fix. Native apps like Pages won’t download from the cloud, nor will the Files app. I need my iCloud Drive!
— Zach McCarthy (@zachharyy0131) October 4, 2019
Apple changed something in iOS 13.2 that broke accessing iCloud. So all my files in that storage location are inaccessible to most of my apps. How did such a cock up make it out of internal testing?
— Matt | j-ga.me/s/ (@bansama) November 6, 2019
Any mavens know why my iPad with 13.2 sends this message when I try to create a new document. It won’t open docs created in iCloud on the Mac. pic.twitter.com/qs7mBSAXoP
— lesposen (@lesposen) October 30, 2019
Ian Humm of Information Architects, developers of the iA Writer, the text editor I use for most of my writing, told me that he’s been getting a lot of support questions about this, since iA Writer stores files on iCloud Drive, by default. He said that restarting the iOS device where there are problems always fixes the issue, and that:
Reading through a sysdiagnose we received it appears that there isn’t actually a deadlock, but file reading fails with NSFileReadUnknownError.
I asked him if there was a commonality where all affected users has been running beta versions of iOS, as other developers had reported data loss early in the iOS 13 beta campaign, but he said that it is unlikely that all affected users were running iOS betas.
I have not seen this issue myself, but given that it seems fairly widespread, it’s worth highlighting. If you are experiencing this issue, get in touch with the developers of the apps where it’s happened, but it doesn’t look like it’s something they can fix. If anyone is running iOS 13.3 and has seen whether this issue is resolved or not, post a comment below.