Update: Bad Tracks from iTunes Match: Who Do You Complain To?

A number of people have found that iTunes Match sometimes matches incorrect tracks; not that the songs are wrong, but that the versions might be wrong. This seems to happen especially with music that has been remastered. iTunes may match either an original or remastered track, and the user who matched the track may have tho one that iTunes doesn’t have. This can be a problem, if, say, you prefer an original album over a remastered version, or vice versa.

But I today I found, for the first time, a bad track coming from iTunes Match, one with an audible problem. It’s one of an excellent set of Bill Evans recordings, The Last Waltz, from the summer of 1980, just before his death, made at the Keystone Korner; the song is Your Story, While iTunes matched these tracks, I was listening to some of this music today, and found a bad track. There’s a gap of about a half-second at one point in the track. Looking at it with Rogue Amoeba’s Fission, you can clearly see the missing chunk of music:



If this happens, you’re basically screwed. Who can you complain to? Contact the iTunes Store? I doubt anything will happen. The only way to have a good copy of the track is to take your original and make sure it stays in your library; if you ever have to download it again, you’ll get the track with the gap. It’s worth noting that this track is not available on the iTunes Store. This makes me wonder exactly how they match such tracks; do they match them to tracks that other people have uploaded?

I don’t expect this will happen a lot, but the fact that it happens at all shows the weakness of this system. iTunes Match clearly needs an option for tracks that you don’t want matched, ones that you want uploaded, because the matched version may not be the same as yours.

Has anyone else found matched tracks that have similar problems?

(As an aside: if you like Bill Evans, there are two box sets of this run at the Keystone Korner, in San Francisco, between August 31 and September 8, 1980. The Last Waltz is music from the first sets, and Consecration has tracks from the second sets. Just a week before his death, Evans was playing some of his finest performances. These two box sets, together with Turn Out the Stars, recorded at the Village Vanguard in June, 1980, comprise 22 discs of astounding piano music.)

Update: my son came across a bad track today. It’s a match of Philip Glass’s Witchita Vortex Sutra, from the Minimal Piano Collection box set. There are clicks throughout the track, with one big dropout at 4:25:



Essential Music: Live at the Village Vanguard, by Bill Evans

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For the first live recording of his trio, Bill Evans accepted to be taped at the Village Vanguard on June 25, 1961, playing with Scott LaFaro on bass and Paul Motian on drums. This was a Sunday, and the trio played five brief sets, all of which were recorded by Orin Keepnews, a producer Evans had worked with in the past and would do so again many times. The recordings were released on several albums: First, Sunday at the Village Vanguard, then Waltz for Debby showed the full range of songs from that day, and later More from the Vanguard was a collection of alternate takes. In 2003, a definitive set, The Complete Live at the Village Vanguard 1961, was released, which contains all the music from these three albums, including one interrupted track that had not been released.

It’s easy to look back and judge history through hindsight, but the patrons of the triangular basement room at the Village Vanguard probably had no idea that they were witnesses to a historical recording. From the very first notes of Gloria’s Step, a piece composed by LaFaro, you can hear the perfection that Bill Evans and his various trios would bring to jazz over the next two decades, and the magical rapport that these three musicians had on stage. But the recording equipment lost power during this first song, leaving a partial take with a dropout in the middle. Those who read symbolism into the vagaries of life might see this as a premonition of Scott LaFaro’s death only ten days later in a car accident.But the recording remains one of the most powerful live recordings of any jazz music. Evans plays with the detachment and subtlety that made him such a great artist, allowing the other members of his trio to be creative performers and not mere accompanists. Evans would record many albums throughout his career in this lineup, which became his preferred way of playing, but the one to return to is this sacred 1961 recording.

It’s almost a shame to hear the crowd mingling and talking behind the musicians, as though they were impervious to the beauty of the music; Evans would say, “I just blocked out the noise and got a little deeper into the music,” but Paul Motian claims that the crowd is what he likes best about the recording: “The sounds of all those people, glasses and chatter; I mean, I know you’re supposed to be very offended and all, but I like it.”

Each of the pieces played that day is a masterpiece, from the jaunty Gloria’s Step’ to the heart-rending My Foolish Heart, to the delicate Waltz for Debby, one of Evans’ most beautiful pieces. When they finished their last set, with only a handful of people still listening, playing LaFaro’s Jade Visions? twice, they all went home leaving history behind them.

(You can read a moving article about this famous performance, by Adam Gopnik, from The New Yorker.)