The Apple two-step: My disastrous attempt to use Apple’s two-factor authentication

Following Glenn Fleishmann’s recent article about setting up two-factor authentication to allow a wrist computer to unlock a desktop computer, I decided to turn on Apple’s augmented security to see how this feature worked.

And it was a disaster.

Read the rest of the article on Macworld.

6 thoughts on “The Apple two-step: My disastrous attempt to use Apple’s two-factor authentication

  1. Kirk – I tried to comment on the article at Macworld, but it didn’t seem to work. Apple’s instructions are not very clear – https://support.apple.com/en-us/HT205075. You need to follow the instructions in the “Set up from a device you’re already using” section for EVERY Mac and iOS device. Once you get the first one authenticated proceed to the next one. A code will be presented on the authenticated device(s) and you will need to enter that code to authenticate the device you are working with. From your Mac, go to System Preferences > iCloud > Account Details > Devices. As you authenticate each device on your account, you will see it’s status change from “This device is not trusted…” to “This device is trusted and can receive Apple ID verification codes”.

    • Interesting. I wonder why the AppleCare support advisors didn’t know about this. Apple’s documentation is very poor on this feature, which is a shame, because it can have serious effects.

      • Agreed, Apple’s documentation is poor. Apparently, so is their training on this feature for their AppleCare advisors.

  2. Kirk – I tried to comment on the article at Macworld, but it didn’t seem to work. Apple’s instructions are not very clear – https://support.apple.com/en-us/HT205075. You need to follow the instructions in the “Set up from a device you’re already using” section for EVERY Mac and iOS device. Once you get the first one authenticated proceed to the next one. A code will be presented on the authenticated device(s) and you will need to enter that code to authenticate the device you are working with. From your Mac, go to System Preferences > iCloud > Account Details > Devices. As you authenticate each device on your account, you will see it’s status change from “This device is not trusted…” to “This device is trusted and can receive Apple ID verification codes”.

    • Interesting. I wonder why the AppleCare support advisors didn’t know about this. Apple’s documentation is very poor on this feature, which is a shame, because it can have serious effects.

      • Agreed, Apple’s documentation is poor. Apparently, so is their training on this feature for their AppleCare advisors.

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