The tragic tale of a shattered Apple Watch

I stood shivering in front of a pawn shop in Queens on a freezing December day, staring up at the bright yellow awning offering “Cash for Diamonds Gold Silver Coins.” Beneath that, the store promised “Professional iPhone Repair on the Spot.”

I didn’t want cash or an iPhone repair. I was looking for the only business in New York City that could fix my shattered Apple Watch screen. My search proved futile, but you can take a lesson from my tale of woe: Consider AppleCare+ if you’re buying an Apple Watch, because Apple is the only reliable repair service I could find.

My Macworld colleague Caitlin McGarry recounts her tale of woe trying to get a broken Apple Watch fixed at a reasonable cost. Interestingly, I haven’t heard of many people who have broken theirs (this is the crystal, not the watch itself).

Interestingly, here in the UK, a man sued Apple for their claims that the Apple watch was “resistant to scratches and impact” and won. Apple has had to change their product information in the UK.

I do take offense with one thing Caitlin says:

I schlepped back out to Queens…

As a native of the best outer borough of New York City, I think Caitlin should have been delighted at a chance to discover that wonderful area, which so many New Yorkers ignore. 🙂

Source: The tragic tale of a shattered Apple Watch | Macworld

4 thoughts on “The tragic tale of a shattered Apple Watch

  1. “As a native of the best outer borough of New York City, I think Caitlin should have been delighted at a chance to discover that wonderful area”

    Well, it IS a schlep.

    But, OTOH, you have no idea just how good Queens has gotten since you were deported for that notorious crime spree. It’s got some of the very best food in NYC with all the new immigrant communities having settled in. And cheap too! If you want the best Chinese food, it’s well worth the schlep. And Chinese just scratches the surface…

    • Yes, it’s been more than 30 years since I left New York; and a few years before that, I migrated from Queens to Manhattan. Back in the day, there was excellent Indian food in Flushing, but I have heard that, since then, Queens has become the most cosmopolitan part of NY, especially for food.

      And it had the best bagels back in the day…

  2. “As a native of the best outer borough of New York City, I think Caitlin should have been delighted at a chance to discover that wonderful area”

    Well, it IS a schlep.

    But, OTOH, you have no idea just how good Queens has gotten since you were deported for that notorious crime spree. It’s got some of the very best food in NYC with all the new immigrant communities having settled in. And cheap too! If you want the best Chinese food, it’s well worth the schlep. And Chinese just scratches the surface…

    • Yes, it’s been more than 30 years since I left New York; and a few years before that, I migrated from Queens to Manhattan. Back in the day, there was excellent Indian food in Flushing, but I have heard that, since then, Queens has become the most cosmopolitan part of NY, especially for food.

      And it had the best bagels back in the day…

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