Where Has iTunes Match Gone?

Apple Music uses the iCloud Music Library, which works – sort of – like iTunes Match. But if you have an iTunes Match subscription, you may still want to use that service, either on a single device or computer, or on all of them. There is one reason why you should: when you match music with iCloud Music Library, and then download files, your downloads have DRM. When you match music with iTunes Match, the downloads are DRM-free.

This means that if you match or upload your own rips to iCloud Music Library, you should really keep backups; you may not be able to get DRM-free originals later.

But the big problem is that iTunes Match is now MIA. Having turned off iCloud Music Library on my Mac, I no longer see any mention of iTunes Match, nor do I see the music that is in my iTunes Match library. A number of users of Apple’s support forums concur with this.

Is anyone seeing iTunes Match? I don’t know if this is a temporary glitch, or if this is a “feature.” Apple has said that iTunes Match and Apple Music are complementary and independent…

Update: There is an entry in the Account menu, if you’re not signed into your iTunes Store account. If you are, however, there’s no way to activate iTunes Match.

48 thoughts on “Where Has iTunes Match Gone?

  1. My music library dates back to the beginning of iTunes. If I have to worry about Apple Music replacing my original files, which have correct metadata (e.g. original album name, date, and album art), then Apple Music will simply be turned off.

    It seems that when Apple updates music software, it’s not unusual that the passionate music fans end up getting hurt.

  2. My music library dates back to the beginning of iTunes. If I have to worry about Apple Music replacing my original files, which have correct metadata (e.g. original album name, date, and album art), then Apple Music will simply be turned off.

    It seems that when Apple updates music software, it’s not unusual that the passionate music fans end up getting hurt.

  3. Actually if you go into the iTunes Store, you can click “Itunes Match” and then then “Add this computer” and then…. nothing happens. Nothing.

    • Yes, I noticed that too. I had thought that was the only way to get access to iTunes Match, but nothing happened for me.

      • Kirk – It works fine for me. Go to iTunes Store. Down the right side there’s a list of links that includes iTunes Match. Click it. Now you’ll see the iTunes Match window with the Add This Computer button. Click it. You’ll be asked to sign into your account. After a short delay, you will be able to switch to MyMusic and see your iTunes Match library. Let me know if you need screen shots illustrating the process!

  4. Actually if you go into the iTunes Store, you can click “Itunes Match” and then then “Add this computer” and then…. nothing happens. Nothing.

    • Yes, I noticed that too. I had thought that was the only way to get access to iTunes Match, but nothing happened for me.

      • Kirk – It works fine for me. Go to iTunes Store. Down the right side there’s a list of links that includes iTunes Match. Click it. Now you’ll see the iTunes Match window with the Add This Computer button. Click it. You’ll be asked to sign into your account. After a short delay, you will be able to switch to MyMusic and see your iTunes Match library. Let me know if you need screen shots illustrating the process!

  5. Likewise, completely gone in my version. And in my list of songs in my library I previously had a column that showed the icon on itunes match status. This column has now gone. Apple needs to re-instate or refund my subscription methinks..

  6. Likewise, completely gone in my version. And in my list of songs in my library I previously had a column that showed the icon on itunes match status. This column has now gone. Apple needs to re-instate or refund my subscription methinks..

  7. Mobile Me: The Sequel. Where is the QA at the world’s most valuable company? I have spent most of my day restoring to iOS 8.3 on both my iPhone and iPad, as well as removing iTunes 12.2 and reverting to iTunes 12.1. No mention of Match anywhere except on the Store home page…just iCloud.

  8. Mobile Me: The Sequel. Where is the QA at the world’s most valuable company? I have spent most of my day restoring to iOS 8.3 on both my iPhone and iPad, as well as removing iTunes 12.2 and reverting to iTunes 12.1. No mention of Match anywhere except on the Store home page…just iCloud.

  9. I removed iTunes 12.2 from my Windows 7 machine, and reverted to version 12.1.2 for Windows (64 bit). Now itunes will not open, the error message is “The file ‘iTunes Library.itl’ cannot be read because it was created by a newer version of iTunes”. Now what???

  10. I removed iTunes 12.2 from my Windows 7 machine, and reverted to version 12.1.2 for Windows (64 bit). Now itunes will not open, the error message is “The file ‘iTunes Library.itl’ cannot be read because it was created by a newer version of iTunes”. Now what???

  11. I removed the iTunes folder from My Library, and both Apple Application Support (32-bit) and (64-bit) programs. Uninstalled and re-installed the 12.1.2 version, turned on iTunes match, reauthorized computer, all my music and radio stations are back. Life is good.

  12. I removed the iTunes folder from My Library, and both Apple Application Support (32-bit) and (64-bit) programs. Uninstalled and re-installed the 12.1.2 version, turned on iTunes match, reauthorized computer, all my music and radio stations are back. Life is good.

  13. AM does NOT add DRM to your tracks, thought you can’t tell from the library. Get info still shows original Kind, and you can create new version.

    In my testing I signed out of Match, and can only re-activate from the store, but times out, so do NOT sign out of Match for now.
    Seems we may need to flush the library file. Stay tuned.

    • You can tell if it’s DRM’ed. Rightclick the file and show in the file manager or finder. If the file is an M4A, it is not DRM’ed, if it’s an M4P, it IS DRM’ed. They stopped DRM about 4 years ago. No new tracks are DRM’ed.

  14. AM does NOT add DRM to your tracks, thought you can’t tell from the library. Get info still shows original Kind, and you can create new version.

    In my testing I signed out of Match, and can only re-activate from the store, but times out, so do NOT sign out of Match for now.
    Seems we may need to flush the library file. Stay tuned.

    • You can tell if it’s DRM’ed. Rightclick the file and show in the file manager or finder. If the file is an M4A, it is not DRM’ed, if it’s an M4P, it IS DRM’ed. They stopped DRM about 4 years ago. No new tracks are DRM’ed.

  15. in 12.2.1 iTunes Match is now iCloud Music Library. I also tried to “Update iTunes Match” from the right-hand column in the iTunes Store main page, and got the same beachball and…nothing. The link in the iTunes Store is out of date/does not work.

    I stumbled on the solution: Go to Account>View Account>iTunes in the Cloud. Click there and the “new” “iCloud Music Library Update” will kick in– it’s a spinning circle in the upper right-hand corner. And you get the processing messages you used to get in the “Match” window when it was updating.

  16. in 12.2.1 iTunes Match is now iCloud Music Library. I also tried to “Update iTunes Match” from the right-hand column in the iTunes Store main page, and got the same beachball and…nothing. The link in the iTunes Store is out of date/does not work.

    I stumbled on the solution: Go to Account>View Account>iTunes in the Cloud. Click there and the “new” “iCloud Music Library Update” will kick in– it’s a spinning circle in the upper right-hand corner. And you get the processing messages you used to get in the “Match” window when it was updating.

  17. Thank you apple – we paid for iTunes Match, 2 weeks later you updated to Apple music and now I e list everything you bunch of twats

  18. Thank you apple – we paid for iTunes Match, 2 weeks later you updated to Apple music and now I e list everything you bunch of twats

  19. I’ve had a hell of a time with iTunes imatch/icloud since the new iTunes update. I’ve spent several hours speaking with several agents about it. Nobody has any idea what is going on. It feels very strange. I’m actually surprised more people haven’t come forward with this issue. The main problem is that well of music we all have on imatch that wasn’t purchased on itunes–but was a huge selling point to get people migrating their music onto imatch–is now gone. Just like that. There is no more imatch.

    God bless you helpful samaritans above but none of the above suggestions addresses the problem.

    I’m giving Apple the benefit of the doubt and am assuming they will do the right thing and work out how to restore imatch as it was and then give people the choice first about what they want to do with their music before radically changing the format. Or they will come to us and say something about some fine print somewhere and that our music is gone. I’m holding out for the former.

  20. I’ve had a hell of a time with iTunes imatch/icloud since the new iTunes update. I’ve spent several hours speaking with several agents about it. Nobody has any idea what is going on. It feels very strange. I’m actually surprised more people haven’t come forward with this issue. The main problem is that well of music we all have on imatch that wasn’t purchased on itunes–but was a huge selling point to get people migrating their music onto imatch–is now gone. Just like that. There is no more imatch.

    God bless you helpful samaritans above but none of the above suggestions addresses the problem.

    I’m giving Apple the benefit of the doubt and am assuming they will do the right thing and work out how to restore imatch as it was and then give people the choice first about what they want to do with their music before radically changing the format. Or they will come to us and say something about some fine print somewhere and that our music is gone. I’m holding out for the former.

  21. Moved my entire music library to Dropbox. Took three days to upload. Got Cloudbeats app to play it. All is well.

    Apple just lost recurring revenue. Smart. What has happened at Apple?

  22. Moved my entire music library to Dropbox. Took three days to upload. Got Cloudbeats app to play it. All is well.

    Apple just lost recurring revenue. Smart. What has happened at Apple?

  23. It seems to me that they just renamed it to iCloud Music, as far as I can see. Look under File->Library->Update iCloud Library and Account->Update Genius, etc. Rightclick a file that has a dotted cloud next to it and choose “add to iCloud Music”. I don’t see the button where you pay, however. I’m not sure whether turning on iCloud Music immediately incurs the former fee of $/£20, or whether it’s now free as part of iCloud (I doubt it).

  24. It seems to me that they just renamed it to iCloud Music, as far as I can see. Look under File->Library->Update iCloud Library and Account->Update Genius, etc. Rightclick a file that has a dotted cloud next to it and choose “add to iCloud Music”. I don’t see the button where you pay, however. I’m not sure whether turning on iCloud Music immediately incurs the former fee of $/£20, or whether it’s now free as part of iCloud (I doubt it).

  25. Check: edit -> preferences -> general there is an option to turn on iCloud music library which is the new term for itunes match “in the cloud” the music downloaded from itunes match is DRM free but is tagged with your appleid.

  26. Check: edit -> preferences -> general there is an option to turn on iCloud music library which is the new term for itunes match “in the cloud” the music downloaded from itunes match is DRM free but is tagged with your appleid.

  27. All very confusing…. Come on Apple!! I just bought an iMac to add to my two Macbooks…. I loathe Windows – unbelievable rubbish… BUT, please don’t do a Microsoft – stay brilliant and give your loyal customers great service – you were built on the arts, artists, ground-breakers and forward-thinkers philosophy!

  28. All very confusing…. Come on Apple!! I just bought an iMac to add to my two Macbooks…. I loathe Windows – unbelievable rubbish… BUT, please don’t do a Microsoft – stay brilliant and give your loyal customers great service – you were built on the arts, artists, ground-breakers and forward-thinkers philosophy!

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