As I wait on hold to talk to someone at Apple support, I suffer through the worst sounding hold music in the world.
Here in the UK, you do get the option, when you first call, to listen in silence. But when a support person then puts you on hold to check something out, you get the music.
Apple, the company who has “music in their DNA,” has the crappiest hold music available. It’s over compressed (audio compression; to make it uniformly loud), and terribly distorted. It sounds like it’s broadcast over a short wave radio.
This is simply embarrassing.